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A software company entered into a joint venture with a large property management consultancy to allow its application to be commercially exploited in return for a share of the revenue flow. The software company believed that the consultancy firm had generated revenue from the product and requested details but received none.

Solicitors were instructed but no progress was made. The next step was for the claimant to seek full disclosure via the courts and then issue proceedings, but it did not have the funds for this. With its solicitors’ approval, the case was moved to Escalate.

There was no real movement from the defendant during the Path A mediation process, just a paltry £40,000 settlement offer which was rejected because the defendant would still not provide the information needed. Proceedings were issued for full disclosure which caused the defendant to admit owing £300,000 – subsequently increased to £350,000 which has now been paid.

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