Brand Values | PKF Francis Clark
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Office closures - Our teams have worked exceptionally hard during the pandemic, so we are giving everyone an extra day’s holiday as a thank you. On Friday 23 July our offices will be closed and we will be offline.

Brand Values

THE INGENUITY TO DELIVER

  • Takes ownership and drives personal development and learning by taking action to achieve career ambitions
  • Constructively questions processes and systems to make improvements
  • Understands and delivers firm and/or client expectations and beyond
  • Thinks outside the box to come up with inventive solutions to problems
  • Provides cutting-edge service by combining technical expertise and original thought to deliver practical and ethical ways to achieve and potentially exceed the firm and/or clients’ ambitions

 

THE COMPASSION TO RESPECT EVERYONE

  • Shows an appreciation of the role we all play in creating and maintaining a positive, inclusive and sustainable working environment
  • Consistently displays an open, approachable, positive and empathetic manner
  • Aware of the impact of positive and negative behaviour traits in self and others
  • Takes care of the wellbeing of self and others both in and out of work
  • Raises concerns and challenges inappropriate behaviour in a timely and constructive manner

 

THE COMMITMENT TO PUT THE CLIENT FIRST

  • Fully understands and/or supports each individual clients’ current and future needs and ambitions
  • Builds trust and influences clients and/or colleagues to gain consensus
  • Works collaboratively and without boundaries to ensure best service at all times, using colleagues, specialists and support where appropriate
  • Proactively plans and manages all client relationships and/or contact with integrity and confidentiality

 

THE EXPERTISE TO DRIVE EXCELLENCE

  • Consistently displays technical and professional knowledge appropriate to role
  • Ensures knowledge is up to date and stays abreast of new developments
  • Openly shares knowledge with colleagues
  • Is inquisitive and passionate about learning and acquiring new knowledge and experiences
  • Demands the highest standards among others and intervenes if this is lacking
  • Applies knowledge to proactively drive the firm’s vision, mission and values and/or client agenda

 

THE COURAGE TO BE AMBITIOUS

  • Takes ownership to define and further personal career ambitions in an ever changing world
  • Embraces changes in technology and new ways of working
  • Is open minded and positive in understanding the firm’s and/or clients’ ambitions and exploring ways to achieve our shared goals
  • Uses the latest thinking and inventiveness to explore possibilities and potential opportunities
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