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Escalate Dispute Resolution

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Dealing with the difficult area of commercial dispute resolution.

Escalate, Commercial Dispute Resolution for SMEs

PKF Francis Clark has launched a new service for clients which deals with the difficult area of commercial dispute resolution. The new process is called ‘Escalate’ and covers the full range of commercial disputes – including bad debt, contractual and negligence, all of which SME businesses typically face.


  • Removes the clients financial risk in resolving the dispute – nothing is paid unless monies are recovered, and there is full protection against adverse costs
  • Uses the talents of accountants and lawyers to focus on achieving a prompt settlement
  • Charges a fixed fee based on successful recovery

Escalate is a two-stage process. Firstly, the service will focus on a negotiated settlement on behalf of the claimant using licenced corporate recovery specialists with a track record of rapidly recovering assets. They encourage the defendant to settle quickly in the client’s favour without the need for litigation. The process allows a maximum of three months for this negotiation.

If the defendant is unwilling to settle in this timeframe, solicitors acting on a fully conditional basis will begin preparing for litigation with the back-up of the adverse costs insurance.

Escalate can tackle cases going back up to three years and is best suited for claims of £35,000 or more.

Case Studies

“Francis Clark helped us with the liquidation of a loss-making subsidiary. It was an extremely difficult and delicate situation, as 25 people were made redundant. Francis Clark did a great job of explaining the options to us, and then they guided us carefully through the process, so that everything went according to plan, with a minimum amount of pain and emotion. We were very grateful for the excellent advice they gave us and for the calm way that they successfully lead everyone through the process. We would, without doubt, use their services again.”

AJ - Company Director

“I recently had the unenviable realisation that my business had failed and had no alternative but to accept I had to place the company into liquidation. When faced with this stark reality I spoke with many companies that claim to be specialists but when I spoke with Francis Clark it was clear they were the only company to deal with. I have had nothing but support and clear guidance through the whole process and I think it’s fair to say without them it would have been a more horrifying experience. I cannot thank FC enough for everything they have done for me and my family in making this experience as painless and straight forward as possible.”

JR - Company Director

“I can honestly say the way the Francis Clark team dealt with the situation and dealt with us as staff was not only in a professional manner but with empathy and consideration to all and was far better than some of the ‘horror stories’ you hear of other insolvency practitioners.”

DK - Former employee of company that went into administration

Talk to our Escalate Team

PKF Francis Clark is leading the service delivery and would be very happy to discuss any specific questions that you may have in relation to the Escalate service.

Luci Coleman

Head of Business Recovery
P: 0800 832 1875 (freephone)
M: 07730 096776

Stephen Hobson

Business Recovery Partner
P: 0800 832 1875 (freephone)
M: 07979 507954

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